Privacy Policy
Last updated: January 30, 2026
Company: UNPLGD LYF LLC, DBA CALLAPOLLO.AI
Website: www.callapollo.ai
Contact Email: [email protected]
1. INTRODUCTION
This Privacy Policy explains how UNPLGD LYF LLC, DBA CALLAPOLLO.AI (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, use our AI-powered voice, SMS, and DM SDR platform, or engage with our services (collectively, the “Services”).
By using the Services, you agree to the terms outlined in this Privacy Policy.
2. INFORMATION WE COLLECT We collect the following types of personal information to provide our "Speed-to-Lead" infrastructure:
a. Device & Usage Information
When you access our Site or Services, we automatically collect certain information about your device and usage, including:
* IP address
* Browser type and version
* Time zone settings
* Pages viewed and interactions
* Referring/exit URLs
* Cookies, log files, web beacons, tags, and pixels
b. Account & Order Information
When you register, book a demo, or purchase a subscription, we collect:
* Full name
* Email address
* Phone number
* Company name
* Billing address
* Payment information (handled securely by a PCI-compliant third-party processor)
c. Communication & AI Training Data
As an AI SDR service, we process data related to your leads to function correctly:
* Call Data: Voice recordings, transcripts, and metadata of calls made by CALLAPOLLO.AI.
* Message Data: SMS logs, inbound/outbound text content, and Social DM (Instagram/Facebook) histories.
* Lead Data: Contact details of the prospects you import into the system for CALLAPOLLO.AI to contact.
* Custom Inputs: Prompts, and knowledge base documents you upload to train the AI.
3. USE OF YOUR PERSONAL DATA
The Company may use Personal Data for the following purposes:
* To provide and maintain our Service, including to monitor the usage of our Service.
* To manage Your Account: to manage Your registration as a user of the Service.
* For the performance of a contract.
* To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications.
* To provide service-related communications including demo scheduling, appointment reminders, and account updates related to our AI sales automation services.
* To manage Your requests.
* For business transfers.
* For other purposes such as analysis, security, and improvements.
4. SMS COMMUNICATION
Customers opt in to receive SMS messages from CALLAPOLLO.AI by submitting their phone number through our website forms and checking an unchecked consent box agreeing to receive text messages.
By opting in, you consent to receive SMS messages from CALLAPOLLO.AI regarding demo scheduling, appointment reminders, and account updates related to our AI sales automation services.
* Message frequency may vary. Message and data rates may apply.
* Carriers are not liable for any delayed or undelivered messages
* Reply STOP to opt out. Reply HELP for assistance. or contact us at [email protected].
* CALLAPOLLO.AI does not sell, rent, or share mobile numbers or personal information with third parties for marketing purposes.
4a. SHARING OF YOUR PERSONAL DATA
SMS Opt-In Data Exclusion: Notwithstanding any other provision in this Privacy Policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
General Sharing: We may share non-SMS personal information with trusted service providers strictly as necessary to operate and deliver our Services (such as hosting or payment processing). These providers are prohibited from using your data for their own marketing purposes.
For more information, please review our Terms of Service at https://app.callapollo.ai/terms
5. META (FACEBOOK & INSTAGRAM) PLATFORM DATA
* If you connect your Facebook or Instagram accounts to CALLAPOLLO.AI for DM automation:
* We only access the data necessary to perform the agreed-upon automation functions (reading and replying to messages).
* We do not sell, rent, or trade your Meta Platform Data to third parties.
* We retain Platform Data only as long as necessary to provide the Service. You may request the deletion of your connected data at any time by contacting [email protected].
6. DATA RETENTION We retain your personal data and lead data only as long as needed to:
* Provide the Services.
* Train your specific AI model (historical data helps the AI get smarter).
* Comply with legal obligations.
* Resolve disputes and enforce our agreements.
* You may request data deletion at any time by contacting [email protected].
7. INTERNATIONAL DATA TRANSFERS If you are located outside of the United States, your personal information may be transferred to—and processed in—the United States. We ensure such transfers comply with applicable data protection laws, using Standard Contractual Clauses or other appropriate safeguards where necessary.
8. YOUR RIGHTS Depending on your location, you have the right to:
* Access the personal data we hold about you.
* Request correction or deletion of your data.
* Object to certain processing activities.
* Withdraw consent at any time. To exercise any of these rights, contact us at [email protected].
9. CHILDREN’S PRIVACY Our Services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect data from minors.
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date.
Changes related to SMS/MMS messaging terms will also be communicated by updating this document and, where required, by sending a notice via SMS or email before the changes take effect.
11. CONTACT US
If you have questions, concerns, or requests about this Privacy Policy, please contact:
CALLAPOLLO.AI
Email: [email protected]
By phone: (728) 220-0005
By visiting this page on our website: https://callapollo.ai/contact
DISCLAIMER This website is operated and maintained by UNPLGD LYF LLC. Use of the website is governed by its Terms Of Service and Privacy Policy.
CALLAPOLLO.AI is a "Revenue Architecture" service and AI infrastructure provider. We do not sell a business opportunity, "get rich quick" program, or money-making system. We believe that with the right infrastructure, businesses can optimize their speed-to-lead, but we do not guarantee success or specific earnings. All material is intellectual property and protected by copyright. Any duplication, reproduction, or distribution is strictly prohibited.